Why did my customer say package not received?
Scenario 1: No one's at home for delivery All packages require an adult's signature upon delivery. The shipping company will take back the package if no one is home upon…
How do I update tracking to my customer?
We send out the tracking number within 2-3 business days AFTER a product leaves our facility. For example, a product has a processing time of 1-3 business days, then it…
How long is your processing and shipping?
Please refer to our shipping policy page to see detailed processing and shipping.
Can I use your product photos and images?
All the product photos and images in our inventory file and on dropship.brandedhairextensions.com is available for members to use on their website and social media. All content on brandedhairextensions.com IS…
How do I add products to my own website?
Self-Service: We offer an inventory file for Shopify and WooCommerce websites at $19.99USD. If you are tech-savvy or don't mind spending some time to configure your file, you can choose…
Do you have lashes?
Yes, we offer wholesale eyelashes at incredibly low wholesale prices! Our lashes are produced in top quality lash factories just like our hair extensions. We offer various kinds of lash…
Can your hair hold curls? Can I color your hair?
Yes! All of our extensions hold curls beautifully! You can color our virgin hair collections and bleach them up to light 27 blonde without issues. SEA hair can be lifted…
Is your hair good? Is it virgin hair? How long does it last?
Our hair is 100% human hair. We offer 4 hair grades including one type of virgin remy hair (affordable), one type of virgin hair (affordable), a higher quality virgin hair…
Do you have samples?
Yes, we offer sample packs HERE. However, we recommend sampling by buying directly from brandedhairextensions.com to try our products and wear them yourself to test it out. Our sample packs…
I want to cancel my membership, but I have custom branding stored at Dropship BHE warehouse.
If your membership is inactive or canceled, but you have custom branding stored at Dropship BHE, you can contact members@Brandedhairextensions.com to ship the brandings to you. (shipping fee $8.99 to…