Please Read This Page Prior To Signing Up
We request a government-issued ID verification after signing up for any of Dropship BHE’s memberships. This is to make sure to protect our customers and our business from online frauds. It’s very easy for people to steal your card information and ship orders to their own address instead of your billing address.
After signing up, BHE payment department WILL reach out to you to verify your account. If you placed an order, your order will NOT be dispatched if you do not verify your account.
If you are not comfortable with this verification, please do not sign up.
You may blur out social security number or important information. However, please make sure the address, your profile picture AND your name is visible.
We may perform this verification once upon signing up and may need to verify again if an alarming large order is placed under your account. Please understand that this is for your security as well.
All memberships fees are charged immediately upon signing up. Any cancellation needs to take place 7 days before the next billing. Membership fees are non-refundable unless you cannot use your account due to our reasons.
Branded Hair Extensions reserves the right to solely edit, alter, cancel or change the membership fees at any time as long as any alteration is publicly disclosed 30 days before the change. Branded Hair Extensions will do its best job to notify every member by sending out a prior notice 30 days before any alteration takes place.
Branded Hair Extensions reserves the right to terminate any account at any time due to an excessive amount of chargebacks, returns, and other fraudulent or suspicious activities.
Your Benefits As A Member
For all the Members, Branded Hair Extensions shall try the best effort to fulfill the responsibilities as a reliable vendor. Branded Hair Extensions shall use the best effort to
(1) Accurately display product details and prices. Set a clear understanding and expectation of the service and products with the Members upon signing up for the Membership.
(2) Use the best effort to maintain a supply that can fulfill orders of every product that’s displayed. If a certain product is not available, such unavailability shall be displayed on the product page.
(3) Package and ship orders with the Member’s custom branding.
(4) Keep the Members’ names and information confidential to their customers.
(5) Ship in the time frame as advertised on Shipping Policy. If a product cannot be shipped as suggested on Shipping Policy, then such delay shall be emailed and phoned to notify the member as soon as possible.
(6) Maintain the Member’s website’s hosting in the best effort as possible for the Website + Free Host + Drop Ship Members.
(7) Package products as instructed by the Members, ship the correct product to the customer’s shipping address.
All efforts above shall be performed in good faith as the merchant. These are not contractual or legal obligations as it is a service that Branded Hair Extensions LLC provides.
The Members are solely responsible for
(1) Profit and losses for their own businesses. Branded Hair Extensions LLC is not responsible for the profit or losses or expenses of other businesses.
(2) Maintaining their membership account by renewing membership fees on time. Branded Hair Extensions LLC shall not fulfill orders if the membership is overdue. We are not responsible for Replicated sign-up fees (if there are any).
(3) Maintaining their own business website and upgrading and plugins. When a website is delivered, Branded Hair Extensions will not have access to the site or the backend thus not responsible for any issues caused by the Member’s actions such as deleting the important plugins, domains, hosting and others. We will try our best to assist Website+Free Host+Drop Ship Members with any technical problems to our best ability.
(4) Marketing, investment, expenses and sales of the Member’s own business.
(5) Settling issues arising from the Member’s customers. Branded Hair Extensions LLC is not responsible to provide customer service for third-party customers.
(6) Cancel a membership within the cancellation time frame. Branded Hair Extensions LLC cannot refund a membership if the fees are already billed from your account unless you can’t use your membership due to our reasons.
(7) Any additional fees related to the website, internet, advertisement, upgrading, and fees for services and products that are not included in the membership service.
(8) Understanding and co-operating with Branded Hair Extensions Return Policy, Shipping Policy, Terms of Service and other store policies. Branded Hair Extensions will not change its product policies according to different Member’s own business policies.
Termination of the Membership
Please cancel your membership 7 days before the next billing by canceling in your membership account.
Membership fees will not be refunded unless you can’t use your membership due to our reasons. Membership fees shall not be refunded for the following reasons that cause the inability to provide the promised service)
(1) Unable to ship during holidays, non-business hours and weekends (US & CHINA).
(2) Shipping carrier issues and delays
(3) Custom delays and inspections
(4) Overwhelmed order volume due to sales and holiday seasons
(5) After the initial security verification, if the Member is unable to make a purchase due to their own reasons, the membership fee will not be refunded.
Chargeback Fraud and Credit Card Fraud
JUDGED ON A CASE BY CASE BASIS BY BRANDED HAIR EXTENSIONS, WE RESERVE THE RIGHTS TO SOLELY TERMINATE A MEMBER’S ACCOUNT IF AN ILLEGITIMATE CHARGEBACK IS FILED WITH THE BANK AFTER THE PRODUCT IS SHIPPED OUT AND RECEIVED AT THE DESTINATION ADDRESS ENTERED ON OUR SITE. SUCH ACTIVITY WILL BAN THE CARDHOLDER FROM BRANDED HAIR EXTENSIONS STORES PERMANENTLY. THE CARDHOLDER WILL BE SENT TO COLLECTION AGENCIES AND OTHER RESOURCES TO RECOUP LOSSES CAUSED TO US DURING SUCH ACTIVITY. ANY MEMBERSHIP FEES WILL NOT BE REFUNDED IN SUCH CASE BECAUSE THIS ACTIVITY IS CONSIDERED THEFT AND WE NEVER LOSE CASES LIKE THIS.
CREDIT CARD FRAUD AND IDENTITY THEFT WILL BE PROSECUTED TO THE FULLEST IN COURT. SUCH FRAUDSTER’S INFORMATION WILL BE SENT TO GLOBAL DATABASE AND WILL BE BLACKLISTED BY CREDIT CARD PROCESSORS.
Branded Hair Extensions LLC uses the best effort to ensure that your credit card and our business are both protected.
By signing up, you have read and agreed to our Membership Terms.